Terms of Service


Any attempt to undermine or cause harm to a server, or customer, of ours is strictly prohibited.

Special Offers And Promotional

Canadahost Inc. Special Bundle Offers are valid as bundle purchase during initial 12 months terms, and renew at regular price. Canadahost often offers promotions and special offers to customers during their initial 12 months term. Please note that special offers are limited-time promotional prices that are available to new customers and are valid for the Initial Term only, and not for successive or renewal periods,

Chargebacks, Reversals, and Retrievals

If you have a billing issue, please contact Canadahost Inc. to address and resolve the issue. If Canadahost receives a chargeback or payment dispute from a credit card company or bank, your Services may be suspended without notice. A fifty dollar ($50) reinstatement fee plus any outstanding balances accrued as a result of the chargeback(s), must be paid in full before Services will be restored.

Domain Registration, Renewal, and Transfer Terms :

Renewal obligations. You are solely responsible for ensuring that any and all domains and additional services are renewed prior to their expiration, should you so desire their renewal. You may renew your domain at any time before the expiration date. Canadahost Inc. shall have no liability to you or any third party in connection with the renewal, including, but not limited to, any failure or errors in renewing the services. You may be notified at Canadahost Inc. sole discretion when renewal fees are due. Should these fees go unpaid within the time specified in a notice or reminder regarding renewal, your registration will be cancelled. Payment must be made by such other method as we indicate in the renewal form. If your billing information is not accurate, you are solely responsible for the failure to renew. Additional information about domain renewal and expiration are available here. Current renewal and redemption fees are available here.

Autorenewal. You agree that if you paid for any services provided hereunder by credit card or other payment service (such as PayPal), you hereby authorize but do NOT obligate, Canadahost Inc. to automatically charge your credit card or payment service account and renew the applicable service(s) on or before their renewal date using the credit card or other acceptable payment information you have provided to Canadahost Inc., unless you notify Canadahost Inc. that you do not wish to participate in Canadahost Inc. automatic renewal process. Canadahost Inc. must receive notification of your intent to not renew (opt-out) no later than sixteen (16) days prior to the renewal date. In the absence of such notification from you, Canadahost Inc. will automatically renew, for a period of one (1) or two (2) years, as set forth by the applicable registry depending on the TLD or ccTLD of your domain name, any domain that is up for renewal and will charge the credit card or payment service account you have on file with Canadahost Inc., at Canadahost’s then current rates. You are solely responsible for the credit card or other payment information you provide to Canadahost Inc. and must promptly inform Canadahost Inc. of any changes thereto (e.g., change of expiration date or account number). If the credit card or payment service account has expired or is otherwise invalid, you are solely responsible for a failure to renew and Canadahost Inc. shall not be liable for your failure.

Anti-Spam: Spamming (unsolicited email)

STRICT NO SPAM POLICY: Canadahost Inc. maintains a zero tolerance policy Spamming, whether or not it overloads the Services or disrupts service to Canadahost’s Subscribers, Spamming is forbidden.

Adult Sites:

Canadahost Inc. does Not host adult sites, nor sites which generally would be perceived as being of adult nature based on language, content, photos, images, including nudity of any form. If any of these occur on an account, the same account termination procedures and forfeitures apply as indicated above on line 1a. E-commerce sites that sell adult toys are generally acceptable, provided there are no nude or partial nude images. The Company reserves the right to choose not to host such site.

Examples of Unacceptable Material

Certain material is unacceptable and not allowed for all websites hosted with Canadahost Inc., including but not limited to the following:

  • Sites promoting illegal activities.
  • IRC Eggdrop and Scripts/Bots.
  • IRCD Servers (irc servers).
  • Lottery/Gambling Sites.
  • Bitcoin Miners.
  • Hacker focused sites/archives/programs.
  • Banner-Ad services (commercial banner ad rotation).
  • Investment Sites (FOREX, E-Gold Exchange, Second Line/Linden Exchange, Ponzi, MLM/Pyramid Scheme).
  • External Links File Dump/Mirror or Scripts (similar to rapidshare, zippyfileshare).
  • PayDay Loan Sites (including any site related to PayDay loans, PayDay loan affiliate programs, etc.).

Contact Us

If you have any questions about this Terms of Services or the practices described herein, you may contact

Netxplor, LLC.
445 Apple Creek Blvd Suite 206
Markham, Ontario Canada L3R 9X7

Tell: 1.833.488.4678 Fax: 1.833.488.4678